Objective of the Position:  The objective of the Billing Assistant is to help the Billing Department with administrative functions and processes as well as any Billing Department back up support as needed.

 

Responsibilities:

• Manage incoming mail, open and distribute accordingly, scan checks/denials and any appropriate correspondence received
• Post and distribute denials within two (2) days of receipt
• Print and mail Daily Rescue Net Form (CMS1500-primary and secondary, bill patient and facility invoices)
• Manage record storage (PCR filing and recovery, medical records and subpoena requests
• Request medical records from facilities when needed
• Request Addendum Paperwork from Operations when needed
• Assist with pre-billing and insurance verification
• Backup cash posting when needed
• Assist with claims follow up when needed
• Conduct research as needed and assist in special projects on an as needed basis
• Maintain compliance with all required HIPPA rules, regulations and guidelines
• Communicate effectively with the Billing Department and Director of Business Administration, keeping everyone informed and up to date on issues, trends and any relevant information
• Demonstrate and support Royal’s Mission, Values and Quality Standards

 

Skills / Requirements:

• High-school diploma or equivalent
• Excellent customer service skills
• Good problem solving ability with sound reasoning and analysis of options
• Equally able to work independently as well as within a team
• Must be able to learn and interact with more technical computer applications in addition to knowledge of basic computer skills (Word, Excel, Outlook)
• Can handle multiple requests and interruptions throughout the day as well as changing priorities and deadlines
• Excellent multi-tasking skills
• Fast learner with the ability to perform new tasks and duties efficiently and effectively
• Extremely organized, detail oriented and focused
• Can anticipate needs and potential problems and actively seek opportunities and propose solutions
• Dependable with good communication skills
• Ability to handle confidential information